Booking Information

Terms and Conditions

COVID-19 regulation:

In case of a travel warning for our region, that would prohibit an arrival, we certainly guarantee a cancellation free of charge. We will also refund your entire prepayment.

 

 Cancellations and Changes for Summer Season 2021 for reservation made from 21st March until 20th October 2021:

  • up to 7 days before arrival are not subject to a cancellation fee.
  • from 7 days to 3 days before arrival: cancellation fee of 70% of total rate
  • later than 3 days before arrival: cancellation fee of 90% of total rate
  • All late arrivals, early departures, and no-shows are charged the total cost of booking.

 

Cancellations and Changes during Winter Season 2021/2022:

  • up to 14 days before arrival are not subject to a cancellation fee. (Different terms for bookings during Christmas-, New Year's-, and Carnival-weeks. Continue reading for further information.)
  • from 13 days to 7 days before arrival: cancellation fee of 50% of total rate
  • later than 7 days before arrival: cancellation fee of 90% of total rate
  • All late arrivals, early departures, and no-shows are charged the total cost of booking

 

Cancellations and Changes during Christmas- New Year's- and Carnival- weeks:

  • up to 2 months before arrival are not subject to a cancellation fee.
  • from 2 months to 1 month before arrival: cancellation fee of 40% of total rate
  • from 1 month to 7 days before arrival: cancellation fee of 70% of total rate
  • later than 7 days before arrival: cancellation fee of 90% of total rate
  • All late arrivals, early departures, and no-shows are charged the total cost of booking.

 

We recommend guests take out travel cancellation insurance. The insurance can be purchased online. Simply follow the link "Europäische Reiseversicherung" on our website or the link in your booking confirmation.

 

Booking and Hotel Information:

  • The rates apply for a minimum stay of 4 nights. Short stay supplement (1 to 3 nights): 10%.
  • Reduction for bed and breakfast stays between EUR 7.- to EUR 10.- per day (depending on season/ only includes breakfast).
  • Rates do not include local tax (EUR 2,80- for persons aged 15 years and over)
  • Check-in: from 3.00 pm
    Check-out: until 10.00 am
    Please notify us if you arrive later than 8.00 pm.
  • Room safe available free of charge.
  • Upon reservation, we request that you pay a deposit of 30% of total booking cost (no-fee transfer).
  • We charge a one-time New Year’s Eve supplement of EUR 46.- per person and EUR 23.- per child (not for package holidays)
  • Small pets are welcome in some room categories upon request (EUR 12.- per day; food not supplied). Please understand that your four-legged friends are not allowed in the dining room or in the spa area).
  • Court of jurisdiction: Landeck

 

Our Bank Details:

Account: Hotel Central

Bank: Sparkasse Imst/Zweigstelle Nauders

IBAN: AT912050200300002342

BIC: SPIMAT21

 

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